Why is there an unauthorized charge/fee on my statement?

For some orders (especially first-time orders), a temporary authorization charge named "BLACKCART CHICAGO IL US" may be processed to verify the validity of the method of payment if you are using a credit card. The charges may vary from $1.00 to $25.00 to $50.00. However, it will look something like this. 

This charge is automatically and immediately cancelled, but may remain visible as an 'authorization charge' for some customers for a few business days. Authorization charges are never held for longer than a few seconds and should be removed from your statement within a few days of being processed.

If you do not see a refund or if the transaction is not removed from your statement after a week, please feel free to contact us and we're happy to help!