What should I exclude from my Try Before You Buy program?
Depending on the products you carry in your store, you may have zero product exclusions in your program configurations.
Product exclusions refer to anything that isn’t eligible for Try Before You Buy. The following items should not have a TBYB tag on them in your configurations:
Gift cards
Donations
Customized items
Final sale items
Keep in mind that we support mixed cart checkout. Your shoppers can checkout with both TBYB and non-TBYB merchandise in their cart. Here is an example of what a mixed cart checkout looks like.